There is no excuse or defence whatsoever where nobody is getting receipts within a month for the money paid.
How do you delete "shadow registrations" on the same property,very frustrating as I saved a few drafts but it assigned them different reference numbers and will not allow me to proceed as it sees these as trying to register different tenancies on the one address.
In my case the Council were threatening to withhold payment of rent until I showed proof of registration. I was not able to produce anything after 2 months and the council did not seem to understand why it should take so long. BTW the council required proof of house insurance/proof that NPPR was paid/proof of household charge being paid and that there were were no arrears as well as the BER cert. All that seems to be standard now. Just given as information for other posters.
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