To anyone looking to the PRTB for help in a dispute you need to be aware of the following:
In response to you enquiry please note the following:
You asked:
Can I ask what is the normal time taken for disputes to be resolved
where they can be?
Due to the volume of applications received each day, unfortunately, we are currently working on an eight month back-log in processing cases.
Can you suggest legal representation that I may need to obtain should
you be unable to bring this situation to a favorable close?
The PRTB are not an advisory body so we cannot suggest or advise legal representation. You might not need legal representation, most applicants do not retain legal representation.
Can you advise me on the legal costs involved in such disputes in your
experience?
See above.
PRTB
One final note: it is very unfortunate that the Small Claims court
http://www.consumerconnect.ie/eng/Learning_Zone/Going_To_Court_Guide/ no longer deals with tenant/landlord disputes.
And that the minster of the environment http://www.environ.ie/en/ContactUs/ setup this Board with no legal authority whatsoever.
Am I wrong to feel that the chief concern of the Board was not meet when within a time of such extreme backlogs that a very lengthy and dare I say expensive Fitting out was done on their new offices on D'Olier street even down to double lined walls for sound insulation.
So it makes me wonder when I received a snotty acknowledgment letter, that I was wasting valuable resources, by inquiring if they have any means of [FONT="]Prioritising their cases, whether they should not have put their budget into recruitment primarily as they perform in essence an administrative function.[/FONT]
As a matter of good practice they should show on their home page
http://www.prtb.ie/ their current processing backlog and it should be Clearly stated that they have no legal authority. At least then tenants and Landlords are going to know that it is up to themselves to sort their own issues out ( in situations where they simply cannot wait for durations of up to a year. )
Perhaps then their Backlogs will go away....
I would rather pay 10 times the application fee for a prompt determination that had a legal backing, but maybe that's just me...
What do you think? Should they have some legal power in relation to making parties in a dispute adhere to the determination orders?