Hi there, new to this site so apologies if this is in the wrong place.
I bought a new build house in Belfast a couple years ago which included a property management company agreement for upkeep of commmunal areas etc... I have had a number of letters asking for payment of fees to date. I have tried in two occasions to sign up to their online portal to pay these fees but both times I received no response to my email (instructed within letters to register via email).
This fact alongside the poor upkeep of the area has led me to not pay the fees to date. Basically if they couldn’t bother responding to my email then I didn’t want to make the efffort in chasing it up. The area has been poorly kept and we’ve had letters from local MPs detailing the issues and how they are trying to address it with the developer etc...
I received a letter from solicitors on behalf of Charterhouse the Property management company asking for the £300 owed and slapping on another £300 in legal fees. I’ve no issue in paying the £300 owed but to pay double this within 14 days seems excessive given they haven’t been faultless either...
Can anyone help with what my options are? If any...
I bought a new build house in Belfast a couple years ago which included a property management company agreement for upkeep of commmunal areas etc... I have had a number of letters asking for payment of fees to date. I have tried in two occasions to sign up to their online portal to pay these fees but both times I received no response to my email (instructed within letters to register via email).
This fact alongside the poor upkeep of the area has led me to not pay the fees to date. Basically if they couldn’t bother responding to my email then I didn’t want to make the efffort in chasing it up. The area has been poorly kept and we’ve had letters from local MPs detailing the issues and how they are trying to address it with the developer etc...
I received a letter from solicitors on behalf of Charterhouse the Property management company asking for the £300 owed and slapping on another £300 in legal fees. I’ve no issue in paying the £300 owed but to pay double this within 14 days seems excessive given they haven’t been faultless either...
Can anyone help with what my options are? If any...