I only posted on this a few weeks ago.
same problem, put a deposit down on the Hisense TV, stand, and DVD player, they said they'd call when they came into stock.
5 weeks later I still had heard nothing, bought a TV elsewhere and wrote them a stinking letter about customer services and lack of communication.
Got a cheque for my deposit in the post the other day, no letter of apology or explanation...nothing, just the cheque.
Write a letter, its more formal and you can explain clearly how peed off you are...
I've been hearing a lot of complaints about them recently.