Where do I get a new one?Sure you are already halfway there.
Instead of putting back the old one put back a new one.
Hi,
If there is another phone point in the house plug in your phone to check to see if you get a tone this will determine if the line into your house is still working.
Try the basics first but I would say its either a loose or damaged cable. Easy to find the fault and fix.
I took the front panel off and plugged the cable directly into phone point socket and it worked, so Im assuming the front panel is bad. Is this easy to replace?
The OP has already stated that when he plugged the phone into the RJ11 socket behind the face plate/splitter he got a dial tone thus proving that the line is still working.
Kopkidda, is it an "Eircom" socket?
Yes it is an eircom socket bud, and to the other poster, the wiring is working ok, when front plate is removed both sockets work, but when replaced the phone socket on front plate doesnt work anymore.
You cannot buy these spurious to fit an Eircom socket.
Just call Eircom and log it as a fault and it should be replaced FOC.
These front plates (isolators/splitters) do go faulty from time to time usually caused by spikes on the line, local lightening is a common cause.
Cheers, Sparkrite (not "bud").
Alright Sparkrite (not "bud") ha. Eircom are coming out to replace FOC.Probably hear from them next year.
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