contact info on the application form is now NOT available for public viewing since roughtly middle of last year.....
therefore the only contact information available for public viewing is on documentation supplied by either applicant or agent... so make sure that none is included.
personal info is available for public viewing especially if you are trying to show housing need.... this is the nature of the beast unfortunately.
Try not to included info such as bank account details, bank balances etc..
i have often included information such as old school reports, GP letters, PP letters, utiliy bills etc.... some info may be embarrassing, but the agent should always let the client know the reality...
in this situation the applicant appears to have done his / her own application...