PAYE underpayment

Due to a mistake by my employers and or the tax office over €3K was undercollected under PAYE!
Revenue sent a demand for the full amount. I rang but they were not very helpful.
Q. At what level of u/payment do they demand full payment as distinct from reducing tax credits?

Hi,
I had a similar situation few years back.
This is what I did at that time,
I spoke to our HR dept and they confirmed that they always make deduction based on the instructions given by Revenue.

After getting that confirmation, I wrote a letter to revenue and said that the mistake wasn't made by me so revenue has to take the responsibility for giving wrong instructions to our HR dept & also attached our HR dept confirmation mail.

Also I informed revenue that I could pay the under payment by instalments. Revenue agreed for this arrangement and they deducted my underpayment tax from my tax credits in the following years.

regds
Joel

A copy of your credits are sent to you and your payroll so if the credits weren't right you should have contacted Revenue and got it sorted then. If you want to pay by reducing your tax credits you should give them a call, see if they'll do that.

Thanks.

Unfortunately, I did not receive the Tax Credit Cert for the year in question and never noticed that the deductions were wrong !

I nearly have it sorted out but would observe, in passing, that Revenue were less than helpful. I would probably have got more help if I was a company and owed them millions