This is what came up on AI last night and its old info. It obviously, because its AI, does not come up on the link above unfortunately.
Reports indicate that staff at the Passport Office in Ireland are experiencing harassment from the public. This has led to concerns about the safety and well-being of employees, and the potential impact on service delivery. The
Civil Service union (CPSU) has publicly addressed the issue, highlighting the unacceptable behavior directed at staff.
The harassment includes verbal abuse, threats, and other forms of intimidation, creating a hostile work environment. The Passport Office has faced significant challenges in recent years, including high demand and backlogs, which may contribute to public frustration. However, the CPSU emphasizes that this frustration should not be directed at staff who are working to process applications.
The CPSU has called for measures to protect its members, including improved security and support for staff dealing with difficult situations. The union also encourages members to report incidents of harassment and to seek support from their employer or through established procedures.
The situation highlights the broader issue of workplace harassment and the need for employers to create safe and respectful environments for all employees. It also underscores the importance of public awareness and understanding regarding the challenges faced by essential public services during periods of high demand.