I’m in the same position. Error message when I try to check status of my order. Can’t even send an email. I paid with debit card, can I still try to get charge back on my payment.Are online orders placed before the closedown likely to be processed and delivered? I ordered and paid for items (clothing and bedding) on the 3rd of April. There is no tracking information available (so far) relating to the order on their website and I have contacted customer service by email but have received no response to date.
Yes, chargeback is run by Visa / MasterCard, so it doesn't matter if it was a debit card or credit card.Can’t even send an email. I paid with debit card, can I still try to get charge back on my payment.
I have good news! They emailed me just now confirming the order has been dispatched and will be delivered by Nightline Couriers. I hope you will hear similarly.I’m in the same position. Error message when I try to check status of my order. Can’t even send an email. I paid with debit card, can I still try to get charge back on my payment.
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