O/T Byyeeee!

[Sarah W]

Hi all.

I'm finishing up today for an extended break - back in September. Deirdre Leonard from REA will be dropping in to help with any mortgage queries; please be nice to her!

Hope you all have a good summer........

Sarah

www.rea.ie

 

[redstar]

Hope you have a great hol Sarah !

Before you go I think you might like to address some of the comments about REA poor service over in the REA Mortgages thread !

http://www.askaboutmoney.com//showthread.php?t=12095

 

[DeirdreL]

Hi Redstar

Sarah has left the building as they say!!

but yes of course we are disappointed to hear that some clients have had a tough time, with regards to the emails I personally respond to all emails that come in, so I would be unhappy to think I missed any

with regards to missed appointments, we normally meet our clients in our offices, so I would hope that I would be contacted at [email protected] to discuss why an advsior failed to meet a client, as this is not common practice

as a side issue, all REA clients are sent a customer questionnaire after their mortgage is closed, and to date we have not received many that were unsatisfied

so if anyone wishes to contact me to discuss any service issues, I would be happy to oblige

Deirdre Leonard
www.rea.ie