I would never recommend NTL to anyone! I have found their customer service atrocious. My issue with them at the moment is that their sales department are harassing me to take their broadband package. I had received numerous private number calls to my mobile a few weeks ago ( 7 on one day) which I kept missing and when I finally answered one and discovered it was NTL I instructed them to remove me from their call lists and to stop ringing me. Since them I have received calls from their Limerick call centre, I instructed them to stop calling me and since then I have received calls from their Cork centre every day this week, including Saturday and Sunday! I was at boiling point yesterday morning and rang their number and was told that I would definitely be removed from all of their call centre lists, I got another last night at 7.30pm! Nothing I say or do makes any difference to them, no one takes any responsibility and their left hand doesn't know what their right hand is doing, which has been my experience with them throughout. I rang ComReg this morning who said that they were in breach of Data Protection Regulations and to contact the Data Protection Commissioner and report them, which I'll do tomorrow. (office closed today)