NTL: Every few days about 8p.m. we get a software upgrade where the box shuts down.

LM26 said:

foxylady do you keep your box on 24/7 like me? I am going to start turning off at night to see if it stops however when I think about that, it wont be possible every night as I record things that come on after I go to bed the odd time. Have you contacted UPC about the problem?

Click to expand...

we turn our box off every night but it still aborts.

UPC have a couple of different boxes. The one I had first when I ordered their service was noisy and the remote only worked now and then. When I got in touch they first sent me a new remote, then upgraded me to their new HD box.
Have to say - have not had any problems since- Agree with the comments above that switching it off at night will help.