I hope this is the right forum for this query...
A few nights ago my 17 year old son reversed and pranged a car.
The near side panel and bumper were slightly damaged. He informed the owners and apologised. Next day he returned to tell them his parents had advised that they seek 3 quotes for repair and that he was having to pay the cost himself. They told him no problem.
They now have given him only one quote and that is from a Car Sales Room, not a garage that does panel beating. We know this sales room out sources the repair and then puts their % on top.The quote they have retuned with is for over 1000 Euro of which 150 is for paint, the rest is labour and vat.
Could anyone tell me is there a procedure for this, if so, what?
Or are we (my son) entitled to look for another quote from a panel beaters for example?
Thank you.