Ok, so an engineer from UPC came out to install my new tv package and to my surprise/horror, it was Chorus. The same old crappy channel line-up and the same old crappy Chorus programme guide as before.
When I called 2 weeks ago to enquire before signing up I specifically said I was unimpressed by Chorus when I had it 2 years ago and that I wanted to get NTL if possible (not a whole better but, more channels, better tv guide etc.). Anyway, I was told that there was a new system now from UPC and that it was not either Chorus or NTL anymore. It is a new 'UPC' package with a new tv guide, and "all the boxes going out not have it on them".
Basically I am ticked off I was so blatantly lied to in order to make a sale. From the lack of responses to my original query above I am assuming there is no such thing as this new 'UPC' package. I will be making my complaint well known to them on Monday morning but just thought I'd get this off my chest first!