Hi all,
I've seen the other discussion about the new UB anytime system and have been taking a look around. I have a personal loan account that I see for the first time with a minus figure (obviously) and enough to pay it off in my current account. I have previously written to UB over several matters and am still awaiting replies (grrrr!), one of those was how much was remaining on my personal loan.
So, I just transferred the amount from current to personal, leaving a balance of zero, and cancelled the standing order. Anyone know if that's the end of the story? Or will I hear from them saying I owe interest....
The new facilities look good, great being able to see the credit card and pay it off online, but it's too little too late for a very dissatisfied customer, who will be closing all accounts as soon as they sort out their mess!