Hi, can You give us some updates please? I have the same issue.I asked my Mum about the underside of the boards and she said there had been just a few grooves on it and the guy said that it was all the one which side was used, so she went for the smooth. I *think* the brand of composite used was whiteriver montana, and the [broken link removed] shows both sides and says it is reversible.
To be honest, it's all the ringed water stains that are annoying her more than anything now - she has to get out and wash them off with fairy liquid and the whole point of getting the composite was that it was to be maintenance free.
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