Well the update lads is that we have after absolutely no help from First Active sent the cheque for the site back and have moved our mortgage to another bank, NIB Offset mortgage.
I have also sent emails and letters to IFSRA, IEI, First Active complaints department, First Active director, Eddie Hobbs, Irish Independent Business and Finance Editor, posted it on another number forums, Joe Duffy, think that is it
Personally my wife and I are totally disgusted with First Actives attitude, lack of answers to our questions, and total unprofessionalism in dealing with our mortgage.
Also the fact that they are the only banking institute that has this condition in relation to the engineer needing 10 years self employed experience, not informing us of this within the first number of days and springing this onto us after the cheque for the site was sent down