Inch25, I'd go with something like;
I am referring to my Invoice xxxx from 3.10.20
Please read this e-mail carefully to avoid any misunderstandings.
This email will be held on file and may be used in evidence in the event that a legal recourse is required for this matter.
You received
the goods
you purchased from me on the 3.10.20 which comprise of
:
- 4 Bomber Jackets printed back
- 2 Hi Vis T shirts printed on back
- 2 normal t shirts printed on back
- 2 unprinted over trousers
- 1 complimentary printed baseball cap.
The total invoice value was
€278 ex vat
You r
equested that you
could make pay
ment by cheque. I agreed to this.
Two days later you asked not to cash the cheque before Friday as you had problems
with the bank.
Another 2 days letter you asked not to cash the cheque before Wednesday
to which I
also agreed.
I put the cheque through my bank on that particular Wednesday
(put the actual date in here).
On Monday 19.10.20. the cheque failed to clear and I received a penalty payment of euro 10.00 from my bank due to that failure.
When I asked you about that you first said you would sort it
out.
You later changed your mind and alleged that the prints were faulty.
The prints read NAME Cleaning and Gardening Service
instead of NAME Cleaning and Gardening Services .
Which in my view is minor and will not stand before court.
(Speculative, I'd leave that out)
What about:
As you did not raise any concerns about the quality of the goods I supplied until your cash flow/payment issues became apparent it is reasonable to conclude that you were in fact happy with the goods at the time but are now looking for reasons not to honour the agreement you entered into.
You had already started to wear the garments.
You asked for a 50% price reduction for the garments you wanted to keep.
As a gesture of good will, I will take back
all of the goods.
I can not give you any price reduction on the items you wish to keep.
If you do wish to keep
any of the goods you will have to pay the
full price agreed inclusive VAT.
Kind regards (or whatever),
XXXX