The OP is looking for Broadband (a phone line), not a connection to a satellite dish.
Sky don't get involved in any new phone line installation if they can help it.
But it's the same principal - you pull a cable through a conduit. Can't take longer than 20 minutes and shouldn't cost more than the price of the cable.
Any how do they get access to the comms room? Do you know there's conduit all the way to the back of the socket in the OP's apartment? And this conduit wasn't damaged in any way in the fire?
Even if there is conduit in place, pulling a cable isn't always as easy as it sounds depending on the radius of all curves along the way, number of other cables present, and a lot of other factors. Telcos generally don't do this work because they need to access shared infrastructure to complete the job, and the apartment owner is rarely, if ever in a position to grant them permission to do that.
How do they get access to the comms room? I presume they would use a key if the door is locked. If not maybe a tank or a karate kick.......... I'd start with asking the mgmt company for the key though.
http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.L_.2014.155.01.0001.01.ENGThe new statutory instrument obliges utility providers of services like telecoms, electricity, gas, transport and waste water to share information about their infrastructure with providers of high-speed broadband infrastructures.
It allows telcos to service ducts in apartment complexes and housing estates.
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