M
Molly100
Guest
Hi There,
Myself and my wife bought a house in July 2002 via our bank branch while at the same time taking out a Life Care Policy for both of us with them via their Life Group head office.
We were told at the time that for the €145 per month for this (Whole of Life Policy?) would include:
200k policy for her death and 300k for mine plus Critical illness Plus for both of us ( 33k and 88k respectively).
I had requested at the time that the type of policy I wanted would also include a value at a future date where could take money out in 8-12years but still continue the policy.
The seller at the time confirmed that this policy was the one to go with. ( at some stage( after 2-3 years you will have paid enough that part of your mthly payment will now be invested on your behalf)
At the start of this year I decided to make sure that the above was the case as I had phoned their head office and alarmingly they told me that my policy was not in line with the above.
I then met with my branch whom had a new Insurance advisor to go back over the details and he once again confirmed that the original was the case but despite reminders I cannot get documentation to prove so.
Two weeks ago I phoned their head office to find out would my policy indeed have a value at any time during its life. I was in no uncertain terms told that the most it would ever be valued was at €150, the now monthly cost.
Now after contacting the branch again while talking to the insurance advisor he claims they are incorrect and I am now still waiting for documentation from him with no luck.
At present as we have no kids I am thinking that we are over insured as we both have salary protection and death policies through work. I do however still like the sound of having a policy which you pay into for several years but will eventually be able to get some money back as part of your contributions is been invested. ( this is what I've been told I have)
Can you advise the next step for me, obviously I'm going to talk to the branch Manager but would like some guidance further if possible as I'm getting total conflicting views from the same company.
Thanks
Myself and my wife bought a house in July 2002 via our bank branch while at the same time taking out a Life Care Policy for both of us with them via their Life Group head office.
We were told at the time that for the €145 per month for this (Whole of Life Policy?) would include:
200k policy for her death and 300k for mine plus Critical illness Plus for both of us ( 33k and 88k respectively).
I had requested at the time that the type of policy I wanted would also include a value at a future date where could take money out in 8-12years but still continue the policy.
The seller at the time confirmed that this policy was the one to go with. ( at some stage( after 2-3 years you will have paid enough that part of your mthly payment will now be invested on your behalf)
At the start of this year I decided to make sure that the above was the case as I had phoned their head office and alarmingly they told me that my policy was not in line with the above.
I then met with my branch whom had a new Insurance advisor to go back over the details and he once again confirmed that the original was the case but despite reminders I cannot get documentation to prove so.
Two weeks ago I phoned their head office to find out would my policy indeed have a value at any time during its life. I was in no uncertain terms told that the most it would ever be valued was at €150, the now monthly cost.
Now after contacting the branch again while talking to the insurance advisor he claims they are incorrect and I am now still waiting for documentation from him with no luck.
At present as we have no kids I am thinking that we are over insured as we both have salary protection and death policies through work. I do however still like the sound of having a policy which you pay into for several years but will eventually be able to get some money back as part of your contributions is been invested. ( this is what I've been told I have)
Can you advise the next step for me, obviously I'm going to talk to the branch Manager but would like some guidance further if possible as I'm getting total conflicting views from the same company.
Thanks