Thanks everyone for your comments - its good to get a second opinion! We have no confidence in the bureaucracy and long delays of the RTB Dispute system - so we're very glad we dont have to go down that route. The Domestic Abuse has been reported to the Gardai last week, and we are currently waiting on their response. Our next move is going down the legal route. Our situation has made us very concerned about elderly people and other vunurable citizens losing control of their properties, which they handed over to the government in good faith to help deal with the current refugee crisis. There is absolutely no efficient recourse when things go wrong and the legal bills accumulate quickly for the owners!