Last year, I was busy and nearly renewed my policy be default. What I had not realised was that the policy I had dropped cover in the hi-tech hospitals. I wrote about it here:
Warning: Laya drops cover for Blackrock Clinic and Mater Private on many popular policies
So this year, I am more alert. I have a Laya Control 600 and I have a simple question: Has the cover changed in any way? There seems to be no simple way to check this out.
1) There is a two page covering letter - which is mainly advertising stuff. There is a box saying Important Information but it makes no reference to cover changes.
2) There is a one page Membership Certificate telling me the name of the policy and the premium.
3) There is a two page Benefit Table which looks the same as last year. But I would have to check it out line by line to see if there are any changes.
4) There is a three page Insurance Product Information Document which again I would need to study carefully to see if there is anything missing.
5) There is an 8 page brochure "take a closer look at what we offer"
6) There is a 12 page brochure "Renewal Check-Up"
This has a heading "Benefit Changes since your last renewal". But it is set out as follows:
Updated GP Live and prescription service benefits.
With a listing of the policies covered.
What I want is a one page document headed
Laya Control 600 - changes to cover since you last renewed
I don't care about the changes to any other policy.
Brendan