Although there are no responses, I will post this just in case there is anyone in the same boat.
My bf went into college today and spoke to someone in the office who told him that he never handed in a letter that he was supposed to have handed in. He brought that same letter with him when he registered back in June (with his results etc) and was told no, you don't need that at all. So now he's stuck waiting. He was told it would be November at least before he has his grant but he's not holding his breath. Yet, more incompetency!
Last year he had to wait until nearly the end of January to get his first installment of his grant, probably the same this year. Why would anyone want to bother going back to college when this is what you're up against??