Hi, Has anyone had the unfortunate experience of dealing with KBCI & tracker mortgage appeals process. To say I am frustrated with both BDO even now at this stage nevermind KBCI is an understatement. I received correspondence via BDO today & my financial statement has had an additional nearly 20k added to my balance. I am baffled by their carry on. The bank also said that a portion of redress will be made available to me. Has anyone experienced this/or has any advice for it for me. KBCI have made so many mistakes with my case. Should this help my appeal in any way. Any advice would be greatly appreciated. Many Thanks.