KBC Flyer

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Sanparom

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This may be a stupid question, but can anyone tell me why KBC only seem to be looking at accounts in the period when the flyer was doing the rounds, but the flyer doesn't apply to other banks and they are still offering redress and compensation? Surely KBC should be forced to look at accounts outside of that timescale and ones which wouldn't have had anything to do with the flyer - maybe based on wording of contract for example. I'd love an explanation if anyone has one because I can't understand why, with KBC, the emphasis is only being put on the flyer.
 
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