Word document, Ariel 11 font. WYSIWYG is fine when doc is on screen but not on printed version. Can't play with printer either as type of doc I am working on is strickly controlled - printer is dedicated and all printed material is recorded. Any adjustments to the printer would have to be sanctioned by god himself.
Have had a good look around to see if it could be altered, but couldn't find anything. Just thought I'd ask in case I was missing something. Cheers