Got email back from KBC about queries I had. Usual guff. Was looking for roll off letter for 2008 but not available. Looked for 2007 and 2008 originally. Got one dated from Aug 2007 on 25 Jan but when checked the properties the content was created that day 25 Jan 2018! How would people view that.?? I also looked for glossary of terms and a mortgage product booklet but they sent waffle that I have already from original contract. Still no explanation of prevailing or if SVR was available why it isn't worded in letter of offer.