I think I was duped into cancelling. They emailed me to say that the balance was due back in April and to contact them which I did. The agent then informed my choices were to cancel the booking for June 15th and loose admin fees or to transfer as credit to next year which I accepted. They did mention that I would get an email re the breakdown cover. That email never arrived and when I checked the credit for 2021 it was minus the breakdown insurance fee. I queried and they quoted the terms on their site "If during this 14 day period you have travelled, made a claim or intend to make a claim then Allianz Assistance can recover all costs that you have used for those services. Please note that your cancellation rights are no longer valid after this initial 14 day period."