Reasons given to me when I asked why they shop this way are usually the price and the convenience, no parking, far better prices, choice, quality and great delivery Now and again they visit the high street shops/chains, check out price, new styles, what's popular, etc, come home, meet up with friends to browse and google and then make their purchase.
...Currys/PC World Carlow is a case in point On trying to return a defective monitor after two weeks for repair or replacement with a receipt, I was told I would have to pay to ship the monitor back to the manufacturer (in China!) and pay for the repair...
Thanks but I was quick to point out to Della Girl behind the counter and her boss the errors of their ways and updated their interpretation of EU consumer laws. It's frightening how little training time is invested in sales assistants and their employers' obligations to consumers.
Unfortunately the branches of the UK high street names are not exempt from adopting Irish after sales service attitudes. Currys/PC World Carlow is a case in point On trying to return a defective monitor after two weeks for repair or replacement with a receipt, I was told I would have to pay to ship the monitor back to the manufacturer (in China!) and pay for the repair. Not even the best of our local Del Boys have come up with that one.
It's disheartening to see the decline in small shops but I have to say some retailers have made their own contribution to the decline in small local shops.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?