We took out a mortgage with ics in 2006.
we were fixed for the very first 2 years (06-08)
After that in 2008 we were offered the tracker + 7 different types of other rates fixed variable etc.. so we fixed for 2 years as was best rate at the time (08-10).
in 2010 we got sent out another offer letter, this time there was no offer of the tracker rate or even any variable rate at that, all that was on it was option of 3 different fixed rates, 2/3/5 years, we went with the 3 year fixed rate, again there was no offer or mention of the tracker this time.
Now... Here's where it gets interesting, but our fixed rate was up in may this year and the bank sent out the usual offer letter except this time the tracker was on it again, obviously we took the tracker (actually we just done nothing and it automatically got put on to it) but why did they not offer it to me in 2010 and did offer it every other time including this year ?
I rang the bank just there and the girl seems to think they were being compliant by their own regulations when they sent me the letter not offering me the tracker (in 2010)
I asked her then why was it offered to me again in 2013 and not 2010 (it was on offer every time except 2010) she said it was reviewed by the central bank and it had to be re-offered to certain customers.
I might have taken it back then if it was an option in 2010.
Seems to me that they messed up and should have offered it as it was on our original mortgage documents when we first drew down the mortgage.
Have I any rights here ?
We were very naive when it came to the mortgage stuff back then, not now though that's why I'm asking questions,
Thanks for any help