This manual intervention is called "managing" or "problem solving", if you prefer, and its what people do when the technology fails or is incomplete, as appears to be the situation in OP's case.while it may not seem very helpful surely banks investment in technology is to avoid manual checking.
Yeah - I wondered that in the second post in this thread!You say in an earlier post that you can identify the beneficary of your transfer and that its a corporate. Have you tried to contact their finance department? They should have an unidentified receipt on their bank statement and maybe willing to transfer it back to you.
Its worth a shot...
and the original poster replied:Have you contacted the mistaken recipient of the money directly?
but I can't see anything that suggests that they followed through on this suggestion which certainly seems like a more obvious option to try before suggesting some sort of legal route!I have not contacted the benificary but by searching google with the IBAN I have found out who they are. I will contact them next.
To make an online transfer you need IBAN number. IBAN number is made from sort code and account code. Check your bank statement and you will see IBAN code and how it uses your sort code and account number to form IBAN code.Often a UK company will not tell you its' IBAN anyways. As said sort code and account number is the best way to go.
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