Brendan Burgess
Founder
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Some general comments which apply to most AIB cases.
Apart from the shocking treatment of tracker customers, AIB has treated its mortgage customers fairly – well, fairly in comparison to other lenders.
The normal considerations apply:
Don't let this influence your decision.
In most cases, when you fix, you lose your right to your tracker. But if your mortgage contract is crystal clear, then you could consider fixing. But it must be crystal clear and the margin must be specified, e.g., "At the end of any fixed rate period, you will have the option of returning to the tracker rate specified in Condition..." Get it in writing from your lender that you can return to this actual rate.
Some contracts say "You will be offered a tracker at the then prevailing rate". That is no good to you, as the prevailing margin at that time may well be 3.5%.
Be careful not to spend so much time arguing this with AIB that fixed rates have risen in the meantime.
If you want to ask whether you should fix or not, please provide the following information:
1) Existing tracker margin. (This is set in your mortgage contract.)
5) Lender
6) Value of your home
7) Might you trade up or overpay your mortgage?
8) Do you face any barriers to switching? E.g., an impaired credit record, a mortgage with a warehoused portion due to a restructuring, reduced income since you took out your mortgage, you are now renting out the property.
9) What rates are you considering fixing at?
10) Does your house have a high BER rating which might qualify it for a lower rate? Check it here or estimate it if necessary.
11) How well could you handle a further 2% rise in the ECB rate?
Apart from the shocking treatment of tracker customers, AIB has treated its mortgage customers fairly – well, fairly in comparison to other lenders.
- It does not maintain an artificially high default variable rate, and so lazy or busy customers coming off fixed rates don't find themselves paying a super-high rate. (The default variable rate for a customer with >80% LTV with AIB is 3.15% compared to 4.5% for Bank of Ireland.)
- It allows existing customers to avail of the rates on offer to new customers (even though we had to embarrass them into changing their policy on this)
- It does not try to trick customers with very large cashback
- It had an unfair way of calculating break fees, but again we embarrassed them into bringing this into line with their legal obligations and, in fact, customers can benefit from a peculiarity in the result.
The normal considerations apply:
- If you fix, assume you will not get your tracker back when the fixed rate ends
- If you have an expensive tracker, say, ECB + 1.75% or higher, you should probably fix
- Note: "ECB + 1.75%" means "European Central Bank rate plus an extra 1.75%" (a margin of 1.75%). Check your mortgage contract.
- See here for AIB's fixed rates
- If you are planning to trade up or overpay your mortgage, you probably shouldn't fix, as you may face early repayment penalties on a fixed rate, which don't apply to trackers
- But if your tracker is not particularly "cheap" (e.g., if it's ECB + 1.5% or higher), you could consider fixing on AIB's "green" rate or some of their other rates. That is because it is quite likely that you will be able to make unlimited overpayments (or break out of your fixed rate to move home) without penalty for the foreseeable future. (See this thread for info on which fixed rates this quirk applies to.)
Don't let this influence your decision.
- If the Ombudsman rejects your complaint, it will be irrelevant
- If the Ombudsman upholds your complaint, the fact that you have fixed will be taken into account
In most cases, when you fix, you lose your right to your tracker. But if your mortgage contract is crystal clear, then you could consider fixing. But it must be crystal clear and the margin must be specified, e.g., "At the end of any fixed rate period, you will have the option of returning to the tracker rate specified in Condition..." Get it in writing from your lender that you can return to this actual rate.
Some contracts say "You will be offered a tracker at the then prevailing rate". That is no good to you, as the prevailing margin at that time may well be 3.5%.
Be careful not to spend so much time arguing this with AIB that fixed rates have risen in the meantime.
If you want to ask whether you should fix or not, please provide the following information:
1) Existing tracker margin. (This is set in your mortgage contract.)
- If your tracker margin is 1%, please state it in the following format to avoid confusion: ECB + 1%
- E.g., "Fixed at 2% with three and a half years of the fixed-rate period remaining."
- If you have both a tracker and a second mortgage on the property, specify the amount outstanding on each
5) Lender
6) Value of your home
7) Might you trade up or overpay your mortgage?
8) Do you face any barriers to switching? E.g., an impaired credit record, a mortgage with a warehoused portion due to a restructuring, reduced income since you took out your mortgage, you are now renting out the property.
9) What rates are you considering fixing at?
10) Does your house have a high BER rating which might qualify it for a lower rate? Check it here or estimate it if necessary.
11) How well could you handle a further 2% rise in the ECB rate?
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