How long does (re)registering for ROS take?

Brendan Burgess

Brendan Burgess

Founder
Messages
54,841
My Digital Certificate expired, so I had to go through the process again.

1) I applied for my RAN. I phoned the ROS helpline and they gave me the RAN over the phone. I didn't get any letter from them with a RAN.

2) On 5 October, I applied for a Digital Certificate and it went through ok.

3) I now want to move to Step 3 - "Retrieve your Digital Cert" .
It asks for a System Password.

But I have received no correspondence from the Revenue with a System Password.

I emailed roshelp@revenue.ie on 10 October but got no reply to my email.

Is there a week long delay or is there some other explanation?

Brendan
 
Update

I eventually got through to them on the phone to find that they have a business address for me on file which is over 10 years old.
 
wednesday

Thanks for that advice. I called my Ros Liaison office and he has printed off an will post it to me. He couldn't give it to me over the phone, and I never thought of asking him to email it to me. Tomorrow will be soon enough for it.

It's much easier to get through to the ROS Liaison Officer than to Ros Technical Support.
 
You must log in or register to reply here.
Back
Top