hi
I sent my first illness benefit claim to my local SW office on the 1st of april and have sent subsequent forms of each week.. i understood it may take a few weeks to process..but I have heard nothing and no payment has been made.I have not recieved confirmation that my illness benfit application is being processed.. so no idea what is happening.
Last week i started to chase up,I called the illness benefit hotline and kept being "rerouted" to illness benefit office and phone not being picked up.. i have sent off two emails and no reply. I tried calling my local office today and cant get through , though i understand today is first day after bank holiday..
how long does it normally take as I am in my fifth week of absence from work now and not getting paid?
would appreciate if someone could give me an idea on how long it takes and any good way off getting through to someone who can give me answers..
thanks
I sent my first illness benefit claim to my local SW office on the 1st of april and have sent subsequent forms of each week.. i understood it may take a few weeks to process..but I have heard nothing and no payment has been made.I have not recieved confirmation that my illness benfit application is being processed.. so no idea what is happening.
Last week i started to chase up,I called the illness benefit hotline and kept being "rerouted" to illness benefit office and phone not being picked up.. i have sent off two emails and no reply. I tried calling my local office today and cant get through , though i understand today is first day after bank holiday..
how long does it normally take as I am in my fifth week of absence from work now and not getting paid?
would appreciate if someone could give me an idea on how long it takes and any good way off getting through to someone who can give me answers..
thanks