Checking pension contributions
Parklane
I don't think they are specifically required to give you the information under the Act, but at the same time, I doubt very much if the Pensions Board would be happy if they did not: it would certainly seem to be a good case for the Ombudsman if they did not.
Sorry, 'deducted' should be 'invested'.
Techman29
Yes, there is a problem. My point is that calculations may be wrong, and its not easy to check them. But I have seen cases where the rules have been interpreted wrongly in error. Mind you, some schemes have rules that are incomprehensible anyway.
I would suggest that you get details of their calculations and compare them with what the member booklet says. Alternatively, get a copy of the rules (you are entitled to this as a member of the scheme) and see how you get on. In either case, if you get stuck or have a problem, ask them to go through it with you, and to explain it. Every error I have seen is accidental, and sometimes going through it with you will bring this to their attention.
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