The more I thought about it overnight, the more annoyed I became. The EA has deducted their full fee from the deposit, and charged commission on the full proceeds of the sale, even though the proceeds have been paid short. The keys should never have been handed over until the full proceeds were paid, which would be the norm in any house sale. They faxed a revised sale instruction to my Solicitor yesterday showing a revised deposit of €5,000 when the funds were collected Friday.
My Solicitor does not want to enter into a debt collection situation and I completely understand where she is coming from, I work collecting debts for our company and know how much more difficult it is to collect money when the transaction is finalised.
We will phone the purchasers solicitor today and see what he says and take it from there.
I can understand that everyone makes a mistake, however, it is the hiding out and not taking the calls that is getting to me. Their mistake, they should sort it out, or write it off out of their fees. I dont think that the small claims court would apply here, as the purchaser technically owes the money, I just dont want to incur any legal fees in collecting the €1,000 which was their mistake.
Thanks for the advices.