sun_sparks
Registered User
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That said however, you shoudl still have got a renewal notice about three weeks before renewal.
Absolutely not true. The broker has no responsibility - or entitlement - to ensure you remain insured: it is the explicit responsibility of the householder to maintain insurance.And as your mortgage is conditional to having house insurance, they would have been obliged to maintain buildings insurance despite the lack of an instruction from you to renew.
Absolutely not true. The broker has no responsibility - or entitlement - to ensure you remain insured: it is the explicit responsibility of the householder to maintain insurance.
It sounds to me as though the correspondence address for the insurance policy was the brokerage and that they therefore automatically renewed it, to safeguard their commission, and on the basis that most people's inertia leads them to accept that without question.
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