"Health Repayment Scheme": Scheme Administrator KPMG is not very efficient.

Hello Poor 1.
Our family was in a similar position. We were also told that we were not covered by the scheme. We have appealed same and are still waiting for an oral hearing.
I was also wondering if anyone has been successful in this type of situation or does anyone know of any court cases contesting this aspect of the scheme.
Thanks.
 
Hello again,

I was wondering if anyone had any success with the Health Repayment Scheme recently and what would be the best way to approach the oral appeal? Thanks
 
I'm new to the site. Interesting to see how many people are having the same problems as me. Still trying to get satisfaction. Also have the feeling that the file is not being read and, although I've had an oral hearing (early this year but that person is no longer an appeals officer!), I feel I now have to try to explain the whole thing to somebody else, if I manage to get another hearing.
 
Would anyone else like to share their experiencies about this rare example of a private sector agency carrying out public service?

Does anyone have anything good to say about the administration of the scheme?

Has KPMG improved any in the provision of this public service?
 
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