Round Tuit
Registered User
- Messages
- 163
I lost my Boots Advantage Card ages ago and eventually got around to ordering a new one. You have to phone the UK but the process seemed reasonably simple and they were able to tell me what balance I had on the original etc. After 3 months or so had passed with no sign of the replacement card I phoned again in the last week of July, again they found my details on record, noted that the replacement card had been flagged "don't post" for some reason they couldn't explain and redid the process for a replacement. It's now about 12 weeks since then and still no new card. I've heard some anecdotal evidence, none first hand though, that it's notoriously difficult to get a replacement card. Anyone any direct experience of this? Should I just write off the old balance (under a fiver I think) and apply for a new card? Can I do that if I'm already on record as I know it specifically says on the application form not to use it if you've lost your card?