Have 2 accounts with Halifax. They have one line of my address wrong. Thought I was still getting the post, but just seems to take a bit longer. Have complained since Feb. - Got a letter in March saying it was fixed, still getting letters wrong in May. So obviously it is not.
Found out yesterday that the fixed term on one of my accounts expired in Feb and they send you a letter before putting you down onto the lowest interest rate. I never got that letter. Because clearly it has gone around the houses somewhere.
Am I entitled to ask them to credit me with the interest I should have got?