If the problem isn't affecting other Three customers in the area, could the problem be at your end?
You could try their technical supports area, rather than customer support/sales, who mightn't be clued up on these things.
Could they keep your number though and refuse to let it pass to new provider ?This is a practical matter not a really a legal one. What is the best way to get out of a fixed term contract with a service provider. Write to them or email them saying that they are failing to provide the service and that you are leaving. Cancel the dd or standing order and forget about it.
They will send you all kinds of over the top and threatening letters, ignore anything that is not a court summons. If you ever receive one, which is highly unlikely, write to them and point out that you left because they were not providing the service you were paying for and you will gladly defend your position in court. There is nothing in it for them in going to court.
Go on the offensive.....
....I will try the small claims court to get the €30 I spent on the meteor credit but I would much prefer to leave them completely.
In fact, I would take it a step further and take a case against them via the Small Claims Court. It does not cost much, no need for legal representation etc.
Could they keep your number though and refuse to let it pass to new provider ?
....I cancelled my contract and got an iPhone from O2....
I was not suggesting that we all move over to Boards, but more so using it as a point of reference....
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