Hi,
I have used Bord Gais for servicing the boiler for the last few years.
I am just off the phone to Bord Gais, no joy. On 21st September they phone me about my annual gas boiler service, and we arrange it for Tuesday 8th October between 10am and 1pm.
No one came or phoned me today. I phoned them and someone(??) didn't put the appointment on the system. Also, there is no other appointment slot for several months!!!
Can anybody recommend a reliable boiler servicer please? Bord Gais charge €99.
It seems absolutely disgraceful that they let you down and are not putting measures in place to rectify that. Did you ask to speak to a supervisor and read them the riot act? I'm sure they will get cancellations and they should be looking after a long time customer.
We user Airtricity recently and found the very good. No hidden costs etc.
I got mine done by Electric Ireland a few weeks ago. [/url]
There is a boiler service for €39 on Groupon today!
I used a Groupon service before and it was fine, got a certificate of service too. The service man was bord gais registered and just did groupon in the hope of gaining repeat customers.
All of the required checks for a gas boiler & gas system pipework takes well in excess of an hour.
You must, by law, be issued with an RGII Cert No.3 Certificate of Conformance. Not a system report form. Many of the utility companies only issue this as they must be purchased from RGII.
It is the law that they are issued.
The other important check is the expansion vessel pressure in the boiler.
I havn't had the complaint callback from BG yet....
Did you notice if he drained down the boiler & check/adjust the expansion vessel pressure? This would be one of the most common call outs I get & is rarely checked during a service.
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