I was past 60 then I heard that my bank had "free banking" for those over that age, but they will not refund the account fees they charged since then. Turned me down flat. Also, I am a lifelong customer of this bank. Any remedy for this?
Maybe not but write to them to complain formally. If they don't deal with the issue to your satisfaction then get a final response letter from them and then contact the [broken link removed] if you feel that your complaint is still merited.
My bank will not refund current account "maintenance fees" they continued to charge after I passed 60 years of age when I should have had free banking. I am a lifelong customer and reluctant to switch. Any advice on how to resolve it?
Yes, switch! Why be loyal to them if this is the way they are treating you. I was with a bank for over 30 years but recently have moved to rabo for my salary payment (so 5% as soon as I get paid) and NIB for the mortgage and current account.