how am I to know?
One amendment to the scam, which I have heard of, is that they ask you to call them back, and give you the number. When you hang up and redial, the line is still open (since they initiated the call and never hung up). So when you ask for the person, you are "put through" to them.
So the suggestion to call back on the published number is a good one.
There will be no dial tone.3) You hang up and call the number on the card.
4) They don't hang up , so you end up talking to the scammers
There will be no dial tone.
So only really stupid people will fall for this.
Call them back on the published number, not the number they leave to call them back on. When I had a similar situation with Danske, and I expressed my reservations, they said "No problem, just call us back on the number listed on the card".
There will be no dial tone..
As I said it was a bank holiday week end and all I got was recorded messages, no replies
True, but consider how people use a mobile phone.
1) Unlock the keypad
2) Key in the number
3) Press green telephone symbol key
At no point, using a mobile, do you need to listen to a dial tone. However, you will not get a ringing tone either so I would cerainly be amazed if any bank answered after 0 rings!
This shouldn't be a problem anyway. If you hang up on a mobile phone, the connection gets killed. The other side won't be able to "keep the line open".
Got a call this morning on my mobile from AIB Visa asking me about some transactions on my card. Straight up she asked me to confirm some details to identify myself.
Remembering this thread, I told her that I would not deal with her and she asked me to ring the number on the back of my card. Which I did from my landline.
I think that they are wrong to ask for any details over the phone. They should simply tell the person that there is a query and ask them to ring back the number on the back of the card.
The call was genuine, but if I get a scam call at some other stage, my guard could well be down as a result of getting the genuine call earlier.
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