If you were asked for this information by phone, there was something very strange happening. Don't give any password to anyone by phone.Where a query has existed for me before, I have been asked for some digits from the verified by visa password.
Once, I received a call from PTSB Security Dept. on a Sat. morn. There had been an attempt to clear out my current a/c which, in fairness, they had nipped in the bud.
I politely declined to even confirm my name. Instead, I told the caller that I would ring the published no. for either reporting lost/stolen cards or the Open 24 no.( I can't remember which) and ask for him by name.
This solution suited both our purposes, and I had no problem discussing my a/c with him thereafter.
I would advise anyone who is "cold-called" in a similar way to do as outlined above
One amendment to the scam, which I have heard of, is that they ask you to call them back, and give you the number. When you hang up and redial, the line is still open (since they initiated the call and never hung up). So when you ask for the person, you are "put through" to them.
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One amendment to the scam, which I have heard of, is that they ask you to call them back, and give you the number. When you hang up and redial, the line is still open (since they initiated the call and never hung up). So when you ask for the person, you are "put through" to them.
So the suggestion to call back on the published number is a good one.
It was a perfectly valid transaction that they had failed due to the value.
When we were discussing they asked for 3 digits from the VBV which is much much longer! I would encourage anyone not signed up to VBV to do so.
Yes Id be very interested to know how this works. Is it a landline thing?How can a line be 'open'? Not doubting your bona fides, just intensely curious!
Originally Posted by Buddyboy http://www.askaboutmoney.com/showthread.php?p=1366272#post1366272
they ask you to call them back, and give you the number. When you hang up and redial, the line is still open (since they initiated the call and never hung up). So when you ask for the person, you are "put through" to them.
It was a perfectly valid transaction that they had failed due to the value.
When we were discussing they asked for 3 digits from the VBV which is much much longer! I would encourage anyone not signed up to VBV to do so.
I'm not so sure about this asking for the VBV password by phone at all.OK, so you make a large payment.
AIB rings you to confirm it's ok
You confirm it's ok by giving them your Verified by Visa number.
That is fair enough. The people ringing know that you have made this transaction and are asking you to verify it.
Thanks. Interesting. It is going to be difficult to tell genuine security calls from scammers. I suppose genuine security callers will not ask for pin or codes?Just did a quick google, to see if the line open issue is still relevant (I'd hate to give incorrect information on the internet)
It appears so, and is only relevant to landlines.
http://www.bbc.co.uk/news/business-22513041
(read the paragraph called "Changes" )ne.
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