It's not the employee's job to do that, although obviously it may be in their own interest to make sure it gets sorted asap (but some people are just allergic to dealing with Revenue!).
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why wouldn't it be the employee's job to do this? Its a far faster way to get uptodate credits/cut offs to do this than form filling and waiting for answers etc. We regularly do this on behalf of our new employees and if revenue need to talk to the new employee, then we have them on standby to just hand over the phone. There is no obligation on the employer to obtain this info and employee could be on emergency tax indefinitely until its sorted.
I take your point, but what I mean is that the onus for operation of the PAYE system is on the employer. The employee is only obliged to give the relevant details to the employer, who can then deal with Revenue re getting a tax credit cert etc.
Im not saying the employee can't or shouldn't phone Revenue themselves if they're comfortable doing so, that's what I'd always advise too, as obviously it is the fastest way, but sometimes the employee may not be comfortable dealing with Revenue themselves, and I'm simply saying the employer can't pass the buck to them in that scenario...