Is it possible to get a virus from an email only by opening the email, i.e not opening any attachments, just viewing the email? I use outlook to view my Hotmail emails and am wondering if it is possible that I can infect my computer just by opening an email from my Junk Mail folder? (attachments, pictures etc are normally blocked from opening when I open an email from junk mail email, is this safe enough?)
Yes - spam emails may contain HTML code which causes nefarious components (e.g. ActiveX, Java applets) or scripts (e.g. Javascript, VBScript etc.) to run which could infect or disrupt your computer in some cases. You should switch off your email preview pane (if applicable) and only open emails that are known to be safe. Obviously you should also run a good virus scanner, adware/parasite scanner and a firewall and keep them updated and suitably configured.
Hi ClubMan, I had a look at the clean pc thread, but have no idea what I am dealing with or which of the recommended programmes to download.
Does it sound like a worm or a virus? Norton is not picking anything up - I'm just hoping someone has had the same experience and can tell me what to download.
Hi ClubMan, I had a look at the clean pc thread, but have no idea what I am dealing with or which of the recommended programmes to download.
Does it sound like a worm or a virus? Norton is not picking anything up - I'm just hoping someone has had the same experience and can tell me what to download.
That thread explains (or links to explanations on) how to deal with various sorts of problems with viruses, trojans, malware etc. If you don't understand it then you should probably think about getting professional assistance with your PC problems. Otherwsie you could just compound the problem.
Hi ClubMan, I had a look at the clean pc thread, but have no idea what I am dealing with or which of the recommended programmes to download.
Does it sound like a worm or a virus? Norton is not picking anything up - I'm just hoping someone has had the same experience and can tell me what to download.