I can confirm that EBS are not returning trackers to customers who fixed.
You can't make such a general comment from just one case.
Fixing the mortgage rate does not entitle someone to a tracker.
You would need to give more details as to why you thought you were entitled to a tracker and more details on the FSO's decision.
You should be able to appeal their decision not to review you to the FSO who might look at it again.
Brendan
You can only move off a tracker once?Sorry maybe I wasn't clear enough I did have a tracker originally, fixed for five years and then was put on a variable rate after those five years.
The FSO rejected my appeal as in the original loan document we signed it said you could only move off a tracker once
EBS have investigated my loan as part of the central bank review and rejected it again citing the original loan document.
I presume anyone who took a tracker with EBS had the same original loan document?
Very interesting, thanks for the information folks. I took out a variable rate loan with EBS in 2005 - don't recall any mention of a tracker. Is the redress only for people who went fixed and weren't offered a tracker at the end of the term, or people who got into arrears and should have been offered a tracker as an option?
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