Peppermint
Registered User
- Messages
- 14
Central Bank can't force any lender to change their underwriting criteria to be more flexible.Wonder would this be an issue for the central bank is could they dictate that banks can't insist on length of time with current lender?
“credit policy coming from our CEO and is an internal document only”
I've a formal complaint lodged as they don't advertise this on their website not did customer adviser mention it. I had to get 2 sets of bank statements and all the other docs on to be told to apply again in 5 weeks time when I had passed 1 yr with boi. I argued that by the time deeds of assignment, house insurance etc switched I would be passing 1 year anyway but underwriting would not agree to this. I had stated I would not drawdown before 1 year was up as there woukd be a breakfee.So EBS responded and said apologies for confusion, but it is actually new EBS policy.
When I asked was this policy outlined on their website or somewhere publicly the response was that is is “credit policy coming from our CEO and is an internal document only”.
If I hadn’t queried this I could have believed that this was a new CBI rule.
Very frustrating having gathered all the required documents and getting this far with the process.
they don't advertise this on their website not did customer adviser mention it.
The icb report has all previous mortgage on it so underwriter should see the switch last year and the previous mortgage provider before that.Thanks, that's definitely a recent change in their policy.
Did you provide statements for a full year, or did they assume you'd only had mortgage since June!
So IT have taken to trawling forums for stories. Instead of doing research and interviews.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?