Irish Times said:Customers who rang the NRA's call centre yesterday to activate their tags or numberplates were told all agents were busy and referred to the company's eFlow website. The automated telephone system then hung up.
"They're not answering their phones and, if the line is busy, they cut you off rather than letting you hold. You get redirected to the website but you can't activate your video account there," one irate motorist told The Irish Times.
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